![]() Some connections managed to get my 200 Mbs down to 2 Mbs. ![]() While you are supposed to have the latest operating system and updates and patches (if not they blame you) their suggestions included using older versions of their software … which also didn’t work, - Nord didn’t work smoothly on one of our other devices – it would regularly freeze all operations after which the device would need to be turned off and on again, - When and where it worked Nord severely slowed down my internet connection (and I tried MANY servers). Their tech support did not come across as very knowledgeable, had me try all kinds of things that sounded shaky but I tried and it all failed. In spite of several attempts (early during my subscription, after that I gave up) with tech support it never got solved. ![]() Lackluster performance when it works, sub-par tech support and unethical business behavior Initially I had a 2 year subscription and results were poor: - It never worked well on my second computer (Windows 10, latest updates etc.): once connected to one of their servers internet connection went down … and could only be restored by turning off Nord. Lackluster performance, unethical business time to cancel my subscription and look for a more reliable, customer-oriented provider. and their answer ".NordVPN said it found out about the breach a “few months ago,” but the spokesperson said the breach was not disclosed until today because the company wanted to be “100% sure that each component within our infrastructure is secure.” is a blatant lack of customer care! running a small IT company, i've been promoting their service whenever a client asked me about privacy or online safety but this is over. however that's nothing compared to what i've just learned this morning: one of the data centers they rent, has been hacked over A YEAR AGO, and for a whole month! and the only reason their spokesperson mentioned it yesterday, was because the news leaked out on a few tech websites. and tech support is helpless 50% of the time. ![]() the more they "improve" the software, the worse it gets: it doesn't boot up with windows, servers are listed by numbers (server 775.) and not by location, text is VERY hard to read. I've been using Nord since 2015 but i've been considering switching to an alternative for quite some time now. ![]()
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